Frequently Asked Questions
Can I get a refund if I'm unhappy with my purchase?
Yes. As well as observing your usual statutory rights under the laws of England and Wales, it is important to me that all my clients are happy with the service provided. In the unlikely event that you are unhappy with the value for money provided, please let me know at the end of the session or by email within the next 14 days.
How do I schedule my appointment?
Upon purchasing coaching, you'll receive further instructions on how to book a time for your appointment. You will be able to select a time from the online calendar. If there isn't a time that suits you, we can discuss an alternative mutually convenient time.
Can I purchase more than one hour?
Absolutely! If this is the best option for you, feel free to use it. If you think your project may need longer than an hour in the first instance, please say so on one intake form. I can always set up a bespoke number of sessions for you as a batch.
Are there any other ways to access 1:1 services from you?
Yes. You can always email [email protected] It helps if you put "Consultancy request" or "Training request" in the subject line.